In the event that you are using a Netgear router, then, first of all, you made a good decision. While the applications you use to interact with it probably won’t be the greatest feat of design, when it comes to performance you are being well looked after. But, there are additionally some common issues you might need to address but aren’t sure that where to start. Here are some quick troubleshooting tips.
1. How do I interact with the Netgear router?
For all troubleshooting, Netgear uses the www.routerlogin.net web application. So you’ll have to point an internet browser there while connected with the network your router is broadcasting. The default username and the password should be the admin to sign in. If not, check the documentation that came with your router, or check whether it’s imprinted on a label somewhere on the device itself.
2. Changing your network name (SSID) and the respective password
As a matter, of course, your network name will be something relating with the router like “NETGEAR84-5G” and the password will be totally random and imprinted on a label somewhere on the router. It’s sensible you need to change these. Once signed in to the web application you’ll discover both of these options under wireless. Change them to something unique and memorable, making sure to click apply before you leave.
3. Turning off your ISP supplied WiFi router?
You can simply connect your Netgear to the ISP router and it will begin working straight away. However, two diverse Wi-Fi networks running in a similar home can interfere, so for the best performance, you have to turn the ISP provided one off. Exact steps will vary, yet you’ll have to login to the web application of your ISP router using the details provided either in the manual or usually on a label somewhere on the router. You have to find the setting to either put it in modem only mode or to simply turn off its wireless abilities.
4. How do I update the Router’s firmware?
Just like your PC or your mobile device, your router will once in a while require updating. The easiest approach to do it is by signing in to the web application as detailed on our website. In the event that there’s another firmware, you’ll have a message towards the top of the window letting you know so. You’ll find the option to update in the advanced tab in the application and under the admin section. The update will be shown with a single click to download and install the latest firmware to keep your router running at its best.
5. My download speeds are poor, what should I do?
This one is progressively hard to solve, as it probably won’t be simply down to the router. The size of your house will be one contributing factor, as will be the positioning of the router. In the event that you can’t move the router to a central location, there are a few things you can do.
You could have a look at changing the channel that your Wi-Fi signal is using. In the event that there are different networks nearby using a similar channel, it could get congested and as such your speeds may suffer. Login to the web application as above in step 2. In the wireless settings this time you’re searching for a channel. Pick an alternate one to the default and check whether that helps.
One simple trick is to use the 5GHz connection if your router supports it. A lot of modern routers are dual or tri-band, offering 2.4GHz and 5GHz connections. Commonly, 2.4GHz is for distance, 5GHz is for performance. On Netgear routers, you’ll see the 5GHz connection as a different Wi-Fi network in Windows. As a matter of course, it’ll have 5G at the end of SSID.
Another thing to try is enabling Netgear’s Dynamic QoS (Quality of Service) highlight that is supported on a few routers. This will help to intelligently prioritize bandwidth capacity to ensure that the most important and demanding tasks, such as video streaming and gaming, for instance, are getting the share of the bandwidth they require. When you sign in to your router’s web application you’ll see it under the basic menu in the sidebar.
6. How do I control my kids to access the internet?
Like every other thing, you can enable this in the web application, yet a simpler solution is to download the Netgear Genie application for your cell phone. It offers fundamental access to some of your router’s features, including setting up and managing parental controls.
The above mentioned six points generally will solve your issues regarding the Troubleshooting Netgear WiFi Router. If even after applying these steps, you are not being able to resolve your problem then you can anytime reach our expert team by contacting Netgear Router Customer Service.